Refund Policy

Effective Date: 21st December 2024

At Divioh, we strive to provide a service that meets your expectations. If you are not satisfied with your purchase, we offer a refund policy designed to be fair and transparent while protecting our business.

1. Refund Eligibility

You may request a refund under the following conditions:

• You have contacted us within 14 days of purchase.
• You have not substantially used the premium features included in your subscription.

Refund requests made after 14 days or where significant usage is evident may not be eligible for a refund.

2. Requesting a Refund

To request a refund, please contact us at [Insert Contact Email] with the following details:

• Your account email address
• Transaction ID or proof of purchase
• Reason for the refund request (optional)

3. Processing Refunds

Once your refund request is received, we will review it and notify you of the approval or rejection of your refund. If approved, the refund will be processed, and the amount will be returned to your original payment method within 7-10 business days.

4. Right to Refuse Refunds

We reserve the right to refuse a refund for any reason, at our sole discretion, without obligation to provide further explanation.

5. Changes to This Policy

We may update this Refund Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically.

6. Contact Us

If you have any questions about this Refund Policy, please contact us at:

Email: support@divioh.com